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Workplace solutions to manage facility services

Workplace Service Delivery

Provide modern digital services for the distributed workplace.

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Read Gartner Market Guide
Workplace Service Delivery

Support the hybrid workforce with a multichannel, mobile-enabled solution. Provide self-service reservations, automate requests, and optimize the use of space.

Define the future of the workplace.

Deliver modern workplace services

Floor plan for booking conference rooms and workspaces

Design and manage spaces

Prepare for the modern hybrid workplace with solutions to configure floor space based on usability, and optimize your real estate spend.

Find Out How
Suite of apps to safely reopen the workplace

Provide a safe workplace

Deliver the right digital experience for each phase of reopening. Automate steps for returning and provide a safe working environment.

View Infographic
Technology to integrate support for building services

Offer easy access to services

Equip the workforce with simple, digital self-service experiences for workplace reservations, service requests, navigation, and visitor registrations.

Get White Paper
Streamlined assignments for work environment services

Manage requests efficiently

Gain visibility into the quantity and types of cases received by workplace teams to help you continuously improve services.

Dashboard view of maintenance, meeting space, and more

Receive better data

Get a real-time view of workplace services and assets, requests, and space utilization to uncover valuable insights and opportunities.

Deliver modern workplace services

Floor plan for booking conference rooms and workspaces

Design and manage spaces

Prepare for the modern hybrid workplace with solutions to configure floor space based on usability, and optimize your real estate spend.

Find Out How
Suite of apps to safely reopen the workplace

Provide a safe workplace

Deliver the right digital experience for each phase of reopening. Automate steps for returning and provide a safe working environment.

View Infographic
Technology to integrate support for building services

Offer easy access to services

Equip the workforce with simple, digital self-service experiences for workplace reservations, service requests, navigation, and visitor registrations.

Get White Paper
Streamlined assignments for work environment services

Manage requests efficiently

Gain visibility into the quantity and types of cases received by workplace teams to help you continuously improve services.

Dashboard view of maintenance, meeting space, and more

Receive better data

Get a real-time view of workplace services and assets, requests, and space utilization to uncover valuable insights and opportunities.

Don’t just take our word for it

See how companies like yours use Workplace Service Delivery to adapt to evolving circumstances.

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ATHLETICS

League finishes season with 2,600 health screenings

The NBA created nine customized workflows to establish a secure campus and safely complete the season.

Find Out How
FINANCIAL SERVICES

1,000 employees return to work safely

Bremer Bank used the Employee Health Screening app to responsibly reopen bank branches.

Read Story
CONSUMER GOODS

Employees reserve 40,000 in-office workspaces

Coca-Cola European Partners mobilized a global reopening strategy for 23,000 employees in 3 weeks.

Watch Webinar
ENERGY & UTILITIES

Services delivered for 2,200 workers

ENMAX enhanced employee experiences and provided a safe workplace during COVID-19.

Capabilities that scale with your business

Workplace Service Delivery includes key applications and capabilities to deliver modern workplace services.

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Workplace Reservation Management

Let employees reserve workspaces using visual floor maps that show services and availability.

 
 

Case and Knowledge Management

Standardize documentation, interactions, and fulfillment of employee inquiries and requests.

 
 

Workplace Space Mapping

Provide indoor mapping experiences with interactive floor maps to navigate the workplace.

 
 

Workplace Move Management

Orchestrate individual, mass employee, and asset space relocation in the workplace.

 
 

Workplace Space Management

Manage workspaces with better insights to optimize floor space, room usage, and spend.

 
 

Workplace Visitor Management

Register and welcome guests with a simple, automated arrival and communication process.

 
 

Safe Workplace Suite

Automate steps for your workplace return and provide a safe, employee-ready working environment.

 
 

Reporting

Create on-demand reports using a single data model for instant insights.

 
 

Virtual Agent

Resolve issues faster and scale your organization with intelligent chatbots.

 
 

Now Mobile

Simplify employee self-service with a native mobile app for requests and actions.

 
 

Employee Center

Provide a single, unified portal for service delivery across the enterprise.

 
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Built on the Now Platform®

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Workflows to automate manual tasks
Automated workflows Remove bottlenecks by automating manual processes with a simple, drag-and-drop interface.
Customizable mobile phone experiences
Modern user experiences Provide a modern experience with personalized mobile apps, self-service portals, and contextual collaboration.
Collection of shapes integrated together
Intelligent automation Use machine learning and AI-powered chatbots to make work easier and more efficient.
Empower your workforce with employee workflows

Elevate employee services

Give your workforce what they need, when they need it using employee workflows. Embed intelligence into all their interactions to break down silos and unlock productivity.

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Resources

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Data Sheets
Data Sheets
White Papers
White Papers
Ebooks
Ebooks
Infographics
Infographics

Choose a package

Find the package that works best for your business and your workplace.

Safe Workplace Suite Pro

(8)
  • Safe Workplace Suite
  • Workplace Reservation Management
  • Workplace Visitor Management
  • Workplace Space Mapping
  • Reporting
  • Virtual Agent
  • Now Mobile
  • Employee Center
  • Case and Knowledge Management
  • Workplace Space Management
  • Workplace Move Management

Workplace Service Delivery

(11)
  • Safe Workplace Suite
  • Workplace Reservation Management
  • Workplace Visitor Management
  • Workplace Space Mapping
  • Reporting
  • Virtual Agent
  • Now Mobile
  • Employee Center
  • Case and Knowledge Management
  • Workplace Space Management
  • Workplace Move Management
// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch
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